Terms of Service


Deliverable Materials

All materials requests will be delivered in a digital format.
Our default video format is: 1920*1080 30 FPS square pixel MP4 (h.264).


MayoFlux Responsibilities

Deliverable of materials upon agreed date.
Project files will be backed up and available for 6 months.


Client Responsibilities

Payments in full within 7 days.
Payments made after 7 days are considered late and will be charged a $49 late fee per day.
Projects greater than $500 require a 50% upfront payment for first time clients.


Out-of-Pocket Expenses / Invoice Procedures

Invoices are due upon receipt. Term NET 7


Client will be invoiced all costs associated with out-of-pocket expenses (including, without limitation, costs and expenses associated with meals, lodging, local transportation and any other applicable business expenses) listed on the invoice as a separate line item. Reimbursement for out-of-pocket expenses in connection with performance of the statement of work shall be in accordance with Client’s then-current published policies governing travel and associated business expenses, which information shall be provided by the Client Project Manager. Invoices are made though PayPal. PayPal accepts many forms of payment. If paying by check, please make payable to:


MayoFlux
744 E Warrington Ave
Pittsburgh, Pa 15210


You will then receive a completed PayPal invoice.


Completion Criteria

Contractor shall have fulfilled its obligations when any one of the following first occurs:
Contractor accomplishes the Contractor activities described within the statement of work, including delivery to Client of the materials listed in the Section entitled “Deliverable Materials,” and Client accepts such activities and materials without unreasonable objections. No response from Client within 5 days of deliverables being delivered by Contractor is considered acceptance.
No response from client within 7 days closes the contract. Client with be invoiced for work completed to date. Deliverable materials will be submitted in current form.


Project Change Control Procedure

The following process will be followed if a change to this statement of work is required:


A Project Change Request (PCR) will be the vehicle for communicating change. The PCR must describe the change, the rationale for the change, and the effect the change will have on the project.
The designated Project Manager of the requesting party (Contractor or Client) will review the proposed change and determine whether to submit the request to the other party.
Both Project Managers will review the proposed change and approve it for further investigation or reject it.


A written Change Authorization by both parties to authorize implementation of the investigated changes.